Rosana Tower, Vietnam


Customer Service Cum Sales Executives

Job Description

  • Meet customers at the clinic lobby or at the client’s location (company health-check)
  • Boost clinic sales by providing advice and recommendations about our products & services
  • Listen and understand the customer needs in order to achieve the customer satisfaction with the adequate service
  • Maintain and develop relationships with existing customers in person and/or via telephone calls and emails
  • Cold calling to arrange meetings with existing and potential customers to get the customer feedback and to offer promotions, new products & services etc…
  • Respond to incoming emails and phone enquiries when required
  • Gather market and customer information
  • Attend corporate health-checks, both on-site (at the company location) and at the clinics in order to provide advice about CarePlus services suitable to the customer needs
  • Represent the company at trade exhibitions, events and demonstrations
  • Follow-up closely all sales recorded
  • Monitor own sales performance and meet or exceed targets
  • Attend team meetings, training and sharing best sales practices with other colleagues such as receptionists and nurses
  • Work collaboratively with strong team spirit with Front Office team, Health Check Team and Nurse Team 
  • Develop new sales ideas and discuss with the COO for consideration/ implementation
  • Provide daily/ weekly or monthly sales reports as required by the COO

Job Requirements

  • At least 2-3 years experience/track records in Sales – ideally within Service or HealthCare Industry
  • Natural ability and desire to sell
  • Excellent communication skills, interpersonal skills, and personal influence
  • Resilience and ability to cope with rejection
  • Excellent presentation
  • Bachelor degree in Commerce/Sales or equivalent
  • Strong networking skills; energetic and outgoing personality 
  • Ability to work both independently and as part of a team
  • Strong organizational and time-management skills 
  • Proactive takes initiative to drive and complete projects
  • Good command of English

* Benefits:

  • Package includes basic salary + target incentive + very attractive outpatient healthcare benefits


  • Applications shall be sent in English only – Applications without cover letter or CV in Vietnamese only will not be considered.

Additional Information

  • Job Level

    Experienced (Non-manager)

  • Salary


  • Function

  • Industry

  • Location

  • Job Type

    Full-Time Permanent

  • Posted

    16 Oct 2018

  • About CarePlus Việt Nam

    CarePlus là hệ thống phòng khám theo tiêu chuẩn quốc tế, được đầu tư 100% vốn nước ngoài.  Cung cấp dịch vụ chăm sóc sức khỏe ngoại trú chất lượng cao, giá phải chăng, với đội ngũ y khoa hàng đầu và trang thiết bị hiện đại.

    CarePlus là thành viên của Singapore Medical Group (SMG), nhà cung cấp dịch vụ chăm sóc sức khoẻ hàng đầu tại Singapore với mạng lưới hơn 20 chuyên khoa và hơn 26 phòng khám.

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